Billing
Refund Policy
All purchases of DoItBox are final. We do not offer refunds, returns, or chargebacks for subscription payments once a payment has been successfully completed.
No refunds
When you subscribe, you receive immediate access to the product. Because digital access begins at checkout, every successful charge is non-refundable — including monthly plans, yearly plans, renewals, and plan changes.
What you keep
You keep access for the full period you already paid for. Cancelling stops the next renewal; it does not undo a payment that has already gone through.
How to avoid unwanted charges
- Review the plan name, price, and billing period carefully before you confirm payment.
- Turn renewal off anytime from Billing before your next renewal date if you do not want to continue.
- Try the playground first if you want to explore DoItBox before paying.
Failed or incomplete payments
If checkout is closed or a payment fails, you are not charged. Only confirmed, successful payments unlock a plan — and those payments are not refunded.
Exceptions
We do not grant goodwill refunds, partial refunds, or credits for unused days, change of mind, unused features, or accidental purchases. If a payment was taken in error due to a clear technical fault on our side, contact Support and we will review the payment record.
Chargebacks
Filing a chargeback or payment dispute for a valid DoItBox subscription may result in suspension of the account while the claim is reviewed. Contact Support first so we can help resolve the issue.
Questions
For billing help, cancellation steps, or payment confirmation, see Support. Subscription rules are also covered in our Terms of Service.